Credit & Refund Policy
Please refer to our fees below for credit or refund requests before the start date for a class:
|10 days or more||3 to 9 days||2 days or less|
|Credit||10% fee||20% fee||No credit|
|Refund||20% fee||30% fee||No refund|
The Writing Salon cannot provide refunds, transfer payments, or offer makeup sessions for classes a student might miss, for any reason.
Due to extraordinary circumstances related to COVID-19, we are open to addressing cancellations on a case-by-case basis.
To withdraw from a class, please email firstname.lastname@example.org. Include the following information in your email:
- your full name
- email address
- the name of the class and teacher
We don’t manage withdrawals over the phone.
Low Enrollment & Extreme Weather Policy
If we must cancel a class for any reason (e.g., due to low enrollment or extreme weather), we will notify you at least 24 hours prior to the start date of the class. You can choose to transfer your registration to another class, receive a full credit, or take a full refund, whichever option you’d prefer.