If you have any questions or need clarification regarding this policy, please give us a call before completing your registration.
- If you withdraw from your class at least one week prior to the start of the class (the first day of class), you will receive a full refund, less a $25 service fee. Eligibility for a refund is based solely on whether we receive your notice by this deadline. We do not give credits in lieu of refunds.
- A 10-week discounted “combo” class with a 5-week “first half” and a 5-week “second half” is considered to be one class.
- Please send a written cancellation notice via email to: firstname.lastname@example.org. Include your copy of your purchase confirmation. If you don’t have that, include your full name, phone number, email address, name of the class and teacher, amount of payment, and tell us whether you paid by check, credit card or PayPal. We don’t accept refund requests over the phone.
- If we must cancel your class (ie. because we did not get up to our minimum enrollment number), we will notify you at least 24 hours prior to the start of class, and you will receive a full refund (or we can apply your payment to a different class)