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Cancellation/Refund Policy

Hi Folks,

If you have any questions or need clarification regarding this policy, please give us a call before completing your registration.

  • The Writing Salon has minimum and maximum enrollment numbers, so we must keep track of those numbers in order to know: 1) If we have reached the minimum number, and/or  2) If we have reached the maximum number. We must know these numbers in advance, so that we can adhere to them, in order to give you the best possible experience.
  • Therefore, your eligibility for a refund (less a $25 service fee) — or a credit — is based solely on whether or not we receive your notice of withdrawal at least one week prior to the first day of class. This also applies to any “combo” class.
  • If we do not receive your notice of withdrawal by the deadline, you will not receive a refund or a credit. We sympathize if your reason for withdrawal is due to one of life’s many unexpected or unfortunate circumstances, but we must still adhere to our policy if we want  to continue to run the Writing Salon smoothly and effectively — and stay in business!
  • Please send a written notice of withdrawal, via email, to: jane@writingsalons.com. Include your copy of your purchase confirmation. If you don’t have that, include your full name, phone number, email address, name of the class and teacher, amount of payment, and tell us whether you paid by credit card or PayPal. We don’t accept refund requests over the phone.
  • If we must cancel a class for any reason (ie. if we don’t reach our minimum enrollment number) we will notify you of the cancellation at least 24 hours prior to the start of class, and issue a full refund (or apply your payment to a different class, if you prefer)

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